Responsible Gaming


Play responsibly to enjoy the excitement and fun:

The vast majority of All Irish Casino players enjoy the casino as an entertainment experience and should ensure that all their wagers are within an affordable level. Players with doubts about their wagers or deposits can set their own limits per day, week or month or even exclude themselves for a period of playing. The following options are available to limit a players account:

  1. Decrease the deposit limit to any desired amount. 
  2. Set a time limit on the amount of time to play.
  3. Players can set a bet limit on the account.
  4. Option to set a personal loss limit for a certain period of time.
  5. Players can opt-in for a 7 day, 1 month, 3 months.

Any decrease in limit will be activated immediately, any increase made to the above personal limits will take 7 days to activate and reset the limits. 

Standard limits and wagering:

A standard limit is automatically placed on every All Irish Casino players account when they register for the first time. The standard limits of a players online All Irish Casino account per day, week and month can be found in the online player account. Once logged in these daily, weekly and monthly limit amounts can be changed by the player and set to a desired amount.  The player cannot alter the suspension (or lock) period and must wait until the time period is over. If the player wishes to reactivate an account then a signed letter must be received stipulating the reasons the account was locked. The letter must also state the reasons for the account being reactivated before the agreed period of time. This procedure is designed to safeguard player’s interests in the form of responsible gaming.

When making a deposit by credit card, new depositing players may need to complete a security check. The customer service department will contact the player either by email, telephone or through an identity check which is done by providing All Irish Casino with the documents.

All players making a withdrawal might be requested to complete an identity check which involves providing All Irish Casino with related documents. This is done to verify a customer’s identity and to safeguard all players. Players need to provide the specified documents by live chat or E-mail. Once the required documents are approved the withdrawal can be made.

Exclusion:

Players reserve the right at any time to exclude themselves from playing at the All Irish Casino. In order to exclude simply login to your account and visit within the my account section the Responsible Gaming section.  It is important to note that when this is done all pending balances will not be accessible and no account can be reopened.

Assistance:

All Irish Casino strives to offer the most complete gaming experience and hopes that players enjoy their time spent at the Casino. The customer service department is open within the times stipulated and available to provide support and assistance as well as dealing with any issues that a player may have. The customer service department is contactable via telephone, email or live chat.

Gambling addiction:

There are many organisations that can provide help and support to individuals who develop a problem with gambling. Any player who feels this may have happened to them is recommended to contact a self-help organisation for guidance.

The following websites offer all advice and guidance. Each link provides help line contact numbers and email address that can be contacted for confidential support and advice: